Client Services Manager (Lawyer)

Job description

At F-LEX we are passionate about helping people make smarter life-work choices. We are working in the burgeoning field of legal tech and provide resourcing solutions to law firms and in-house counsel. We have a fantastic range of clients, all of whom are on board with our mission.

After explosive growth over the past 4 years, we are looking for a Client Services Manager to join our team in London. The role would be mainly focussed on the lawyer side of the business which has grown very quickly over the past year and shows no sign of slowing down. You will be working closely with Ben, our resident lawyer guru, to help build the pool of candidates and place them on the right projects.

Ideally you would be an NQ or qualified lawyer, or have some knowledge or experience of the legal industry (e.g. working in a law firm or in-house). Maybe you are looking for a change of direction or a fresh challenge, or maybe you want to develop new skills and gain some cracking experience.

This is a position for someone who loves to connect with people, exhibits outstanding judgment and professionalism, possesses excellent analytical skills and thrives in a fast-paced environment. Not only will you be afforded a high degree of independence, but the opportunity to work with an amazing group of fun and talented people and be part of a growing team.

Job requirements

Main duties and responsibilities

  • Build our pool of lawyers and maintain relationships with our existing lawyers
  • Build and maintain excellent client relationships with both new and existing clients
  • Connect our lawyers with suitable opportunities to make perfect matches
  • Ensure that all client requests are dealt with quickly and efficiently
  • Project manage large client requests
  • Find solutions to clients’ problems
  • Attend (virtual) legal networking and client events


You will:

  • Get in at the ground floor with a fast growing, profitable privately owned company.
  • Work with a great team, led by founders who are qualified lawyers and have previously built a 300+ person company, who are pushing to innovate in the legal tech market and grow a large, exciting company.

Other benefits

  • Private health insurance
  • Great Team
  • Relaxed office environment and flexible working policy

Qualifications and Skills

We are looking for someone with the following qualifications, skills and experience:

  • At least a GDL, LPC or LLB, but ideally a qualified lawyer
  • Project management experience
  • Ability to multitask
  • Fantastic organisational skills
  • Efficient and adaptable
  • Demonstrate attention to detail while adhering to client deadlines
  • Enjoys meeting people and building relationships
  • Adept at finding solutions
  • Recruitment or interviewing experience; or legal experience

Our ideal candidate will be able to communicate confidently and adaptably with everyone from paralegals to senior lawyers and company executives. You’ll be working with a small team in a fast-paced environment, so a sunny disposition and a can-do attitude is always appreciated.